COVID-19

【Bilingual】FAQs about Notice No. 17
Published:7 June 2021 Source: Author:IEC

Source:广州外事

关于广州第17号通告市民普遍关注问题的权威解

Q1 第一条里的“确需离穗、出省的,需持有48小时内核酸检测阴性证明”,是指离穗就需要还是出省才需要?

这句话里的“离穗、出省”,包括了两层意思:

一是通过广州辖区内机场、铁路、公路客运站等站场离穗的旅客(不含外地中转旅客),须凭“健康码”绿码,并持有48小时内核酸检测阴性证明;

二是离穗出省的小型汽车司乘人员,须持有48小时内核酸检测阴性证明,以备查验。与14号通告的政策是一致的。

Q2 48小时内阴性证明要求自6月7日12时起实施,那在7日12时前离穗出省,是否需要出具核酸检测证明?

需要。在6月7日12时前离穗出省的,按照14号通告要求,需凭绿码和持有72小时内核酸检测阴性报告。

6月7日12时起,按照17号通告新要求,离穗出省的,均需48小时核酸检测阴性报告。

Q3 自驾车离开广州,到周边城市,但不出省,是否需要核酸检测证明?(如广州到深圳、清远、佛山、湛江、潮州等)

不需要。17号通告延续了14号通告的要求,6月7日12时起,自驾车离穗出省的,才需48小时核酸检测阴性证明。

但要及时注意关注目的地当地的落地政策,以免耽误行程。为快速有效阻断疫情扩散蔓延,建议广大市民群众非必要不离穗、不出省。

Q4 货车在省内各市送货,是否也需要48小时核酸报告?

不需要。17号通告延续了14号通告的要求,6月7日12时起,货车离穗出省的,才需48小时核酸检测阴性证明。

Q5 坐跨市楼巴、通勤大巴车、旅游包车、校园定制巴士车辆离开广州,如从天河东坐包车到肇庆,是否需要核酸检测证明?在哪里会检查?

需要。上述交通方式均属于包车客运,是公路客运的一种,所以均需要核酸检测证明。

乘坐客运包车需在上车前出具核酸检测证明供查验,主管部门会以科技手段结合人工查验等方式开展检查。

Q6 乘坐城际是否需要查验48小时内核酸检测阴性证明?

需要,但参照地铁模式公交化运行的城际(广清和广州东环)暂不需要。

Q7 中转换乘不出站,需要48小时内核酸检测阴性证明吗?白云机场有什么规定?

不需要。乘坐交通工具到广州不出站直接中转换乘的,不需要48小时内核酸检测阴性证明。

出站之后再进站的,则需要48小时内核酸检测阴性证明。白云国际机场有规定中转时间的,从其规定,可关注“白云机场发布”获取最新信息。

Q8 申请免费退改签需要符合什么条件?

对通告发布之前已购票的乘客,在搭乘飞机、列车或公路客车时因无法及时提供48小时内核酸检测阴性证明的旅客,凭相关凭证(例如app购买记录或相关纸质小票),按照机场、铁路、公路客运站退改签指引,申请办理免费退改签业务。

Q9 如何界定符合“48小时内核酸检测阴性证明”时间要求?

飞机机票、列车或公路客车车票的出发时间48小时内,需开展过一次核酸检测(时间为电子健康码或相关纸质凭证的核酸“检测时间”)。

例如“检测时间”为2021年6月1日10时,则可以购买在2021年6月1日10时之后至6月3日10时之前出行的车票。

Q10 核酸检测阴性报告上,显示三个时间:采样时间、接收时间、报告出来日期。48小时内的核酸检测以哪个时间截点为准?纸质版报告没有“检测时间”这四个字,应以哪个时间为准?

优先认可检测时间。若无检测时间,采样时间也认可。如纸质版报告没有“检测时间”这四个字,请咨询检测机构明确检测时间。

Q11 48小时内核酸检测阴性证明是否有规定必须由广州市的检测机构开具,异地报告是否承认?

可以,只要是本人48小时内的核酸阴性报告均可以。

Q12 因故需必要出行,却又没有“48小时内核酸检测阴性证明”该怎么办?

为保障必要出行需求,医疗机构会对出具了已购机票、车票(纸质或电子票据)的需核酸检测的人员进行备注,并给予优先安排。具体可向卫生健康部门咨询。

Q13 到高铁站坐高铁是不是一定要纸质的核酸检测报告?

健康码里显示的电子版和医疗机构出具的纸质版48小时内核酸检测阴性证明均可。


FAQs about Notice No. 17

Q1 The first stipulation stated, “those who do have a pressing need to leave Guangzhou or Guangdong Province, must hold a negative PCR test report obtained within 48 hours”, is it a mandatory requirement for leaving Guangzhou or leaving Guangdong Province?

“Leaving Guangzhou or leaving Guangdong Province” covers two aspects:

First, it means passengers leaving Guangzhou from airports, railway stations, and coach terminals located within the jurisdiction of Guangzhou (excluding transit passengers from outside of Guangzhou) must present a green “Health Code” and a negative PCR test report obtained within 48 hours;

Second, it means drivers and passengers leaving Guangzhou to travel to another province in small vehicles must hold a negative PCR test report obtained within 48 hours for inspection purposes. This policy is consistent with notification No.14.

Q2 The requirement for negative PCR test reports obtained within 48 hours will be implemented starting at 12:00 June 7, if I were to leave Guangzhou to travel to another province before 12:00 on the 7th, do I still need to present a negative PCR test report?

Yes.Those who leave Guangzhou to travel to another province before 12:00 June 7, must present a green “Health Code” and a negative PCR test report obtained within 72 hours.

Starting from 12:00 June 7, following the latest requirements of notification No.17, those who leave Guangzhou to travel to another province are required to present a negative PCR test report obtained within 48 hours.

Q3 If I were to leave Guangzhou for neighboring cities in my own vehicle, but not travelling to another province, do I still need a negative PCR test report? (For example: travelling from Guangzhou to Shenzhen, Qingyuan, Foshan, Zhanjiang and Chaozhou, etc.)

No.Notification No.17 is consistent with Notification No.14, starting from 12:00 June 7, a negative PCR test report obtained within 48 hours is required only if you are leaving Guangzhou to travel to another province.

However, you must keep an eye on the local policies of your destination to avoid disruptions to your itinerary. In order to rapidly and effectively curb the spread of COVID-19, all residents are advised to stay in Guangzhou and Guangdong Province unless your circumstances are exceptional.

Q4 Does a truck driver who drives around Guangdong Province to send goods need a negative PCR test report obtained within 48 hours?

No.Notification No.17 is consistent with Notification No.14, starting from 12:00 June 7, a negative PCR test report obtained within 48 hours is required only if the truck you are driving is leaving Guangzhou to travel to another province.

Q5 If I were to take an inter-city coach, commuting coach, chartered tourism coach, or school bus to leave Guangzhou, for example, taking a chartered coach to travel to Zhaoqing from Tianhe East, do I need a negative PCR test report? Where will the report be inspected?

Yes.The above mentioned means of transportation all fall under the category of chartered passenger transportation, which is part of road passenger transportation, therefore, negative PCR test reports are required.

You will be required to present a negative PCR test report for inspection before boarding the chartered vehicle. The authority will rely on technological means and manual inspection to verify your report.

Q6 Is a negative PCR test report obtained within 48 hours required if I were to travel on an inter-city train?

Yes.But at the moment, a negative PCR test report is not required for inter-city trains operating like metros (Guangzhou-Qingyuan and Guangzhou-Foshan circular intercity railway).

Q7 I am a transit passenger, and I will not leave the station/airport, do I need a negative PCR test report obtained within 48 hours? What are the requirements at Baiyun Airport?

No.Those who travel to Guangzhou on public transportation for transit purposes without leaving the station/airport do not need a negative PCR test report obtained within 48 hours.

Those who need to go out of the station/airport and then re-enter the station/airport are required to have a negative PCR test report obtained within 48 hours. Baiyun International Airport specified if the duration of your transit exceeds a certain period of time, you will need to present a negative PCR test report, please follow “白云机场发布”(Baiyun Airport News) for latest updates.

Q8 What are the requirements to qualify for a free refund or change of ticket?

Passengers who purchased the ticket before the release of this notification and are unable to present a negative PCR test report when boarding a flight, train, or coach, can apply for a free refund or change of ticket with relevant records or documentation (e.g., purchase record on the app or paper receipts) following the ticket refund and change policies of the airport, railway station, and coach terminal.

Q9 How to define the time limit for “a negative PCR test report obtained within 48 hours”?

You must take a PCR test within 48 hours before the departure time stated on the ticket of your flight, train, or coach (determined by the “Testing Time” in your health code or on your hardcopy PCR test report).

For example, if your “Testing Time” is 10:00 June 1, 2021, then you can purchase tickets that depart after 10:00 June 1, 2021 and before 10:00 June 3, 2021.

Q10 On the negative PCR test report, there are three time stamps: sample collection time, sample processing time, and report printing time.Which time stamp will be used to determine if the negative PCR test report is obtained within 48 hours? The hardcopy test report does not indicate “testing time”, which time stamp should I refer to?

“Testing Time” is the preferred reference.If there is no testing time in the report, sample collection time can also be used as a reference. If there is no “testing time” on your hardcopy test report, please consult the testing facility to clarify the testing time.

Q11 Is it a mandatory requirement that the negative PCR test report must be issued by a testing facility located in Guangzhou? Will a report issued by an agency outside of Guangzhou be accepted?

Yes.Any negative PCR test report obtained within 48 hours of yourself will be accepted.

Q12 If I must travel for exceptional circumstances, but I don’t have a negative PCR test report obtained within 48 hours, what should I do?

For people who have already purchased a flight ticket, train ticket, or coach ticket (hardcopy or electronic copy) with urgent travel needs, medical facilities will prioritize their PCR test appointment. Please consult medical facilities for more details.

Q13 Is it a mandatory requirement to present a hardcopy PCR test report to travel on high speed rail

Electronic PCR test report included in Health Code and hardcopy PCR test report issued by medical facilities are both acceptable as long as the negative test report is obtained within 48 hours.

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